Paradise Palms

From the first night of our stay at Paradise Palms, we encountered 6 bats inside the home in 4 days. We notified Coastal Joe, who sent out Coastal Wildlife instead of moving us to another property immediately. Coastal Wildlife found a main point of entry from the outside to the inside of the home, which we sealed off from the inside. We then encountered more bats afterward.

We called the emergency/after-hours number 6 times that evening, and our calls were never answered, and our message was never returned. We received a text the next morning (too late for us) which stated that they didn't know what had happened with the phone and the calls (it is stated in their literature that cell phones may not work there, but ours worked fine the entire time). Instead of answering the text, we presented at Coastal Joe's office in person to request to be moved to another property. We felt that their attitude was indifferent once we described our entire experience. We were then moved to another larger property, Attitude Adjustment, which is a beautiful property. We only stayed there two more nights.

However, our vacation had been ruined by 4 nights of terror with these bats. Every night, we were forced to seal ourselves in our bedroom with towels under the door. Our two girls were too afraid to sleep at night, and we had to share an adjoining Jack and Jill bathroom (which we were lucky to have had), so that no one had to leave their room. We requested a credit for the 4 nights that were ruined but were told that the funds had to be shared between Paradise Palms and the new property, Attitude Adjustment. No concessions were offered, other than our move, to accommodate us for the inconvenience. Please do not rent this property until this issue has been fully resolved, so that no one else has their vacation ruined as we did. We paid too much money for this property to have had the experience that we did, and we should've been offered a full refund for PP.

Manager's Response

Our family had an amazing time. The house was awesome. Only gripe would be the amount of people driving up and down the beach. The property and hospitality are second to none.

The home was beautiful and very welcoming. Excellent location and the beach was enjoyable as it was not crowded at all. A hidden gem!

We booked it again for next year - a wonderfully peaceful location with a deep beachfront - very spacious and well equipped.

We had a great and very restful time at Paradise Palms. Our family truly enjoyed the peace and privacy this property offers. Overall, very well taken care of. Very comfortable beds, ample supply of towels and linens, well-stocked kitchen. The decks and comfortable outdoor furniture were one of our favorite things as we spent lots of time outside chatting, watching dolphins, and taking in sunsets in comfort! Great supply of family games and books if you forgot to bring your favorites. We loved that we were able to have a bonfire on the beach, and there were even two palms perfectly spaced to hang our hammock from. The pool was great, however even being heated it wasn't particularly warm enough for our liking. The management company was very attentive and did try to remedy the pool heat issue several times, but I would just skip paying for the heat next time.

Paradise palms was such a great stay. Perfect for my family and I. It was literally paradise. We felt like 90% of the time we had the beach to ourselves. The enclosed back porch watching the ocean and sipping coffee was everything. Loved the pool, it was a great option when we sanded and sun soaked . We washed off and hit the pool. Pool was clean and had floats for us to use . Beds were all super comfy . House was clean upon arrival . Also loved being able to bring my baby dog , she loved being with us and loved the beach . The only things I would say would make it any better is more towels. We loved this place. I hope to come back next year. A piece of paradise, thanks for letting my family and I make great memories. ❤️♥️❤️

Our experience was great (as usual). This is the 3rd time (non consecutive) staying in this home. Has everything we need for our family!

overall a great experience. wasn't very clean. the pool was awesome and the screened in cover was essential.

overall a great experience. wasn't very clean. the pool was awesome and the screened in cover was essential.

We had a great stay! You couldn't have a more perfect combination of beach front paradise and a great pool for a relaxing swim. Thank you Coastal Joe for a fantastic getaway!!

Manager's Response

Paradise palms was a lovely home with wonderful views! Our family loved the convenience of being right on the beach and the pool was icing on the cake! The rooms were comfortable and the kitchen was well stocked.

Paradise palms was a lovely home with wonderful views! Our family loved the convenience of being right on the beach and the pool was icing on the cake! The rooms were comfortable and the kitchen was well stocked.

The house was perfect for my husband and me. The beach access was simply amazing. We walked the beach each morning and evening.

We want to thank the owners of this property. The location, design and attention to detail was excellent. Would definitely stay here again.

I would say house was decent. Worth $2500 for a week. NO. Things needed fixed

A relaxing vacation. The house is right on the golf, beautiful sunrise and sunsets. Dog friendly house, that is on a dog friendly beach. The kitchen has everything you need and the beds are really comfortable. The house was clean newly updated and I can’t wait to go back. And the staff are friendly I will definitely rent again from them!

Pros: Great location and house right on the beach. Not crowded at all. House was well equipped, spacious and clean.
Cons: Pool did not get warm enough to use during this time of year and the whirlpool was not at all. A pool guy came out, but he did not improve the temperature. Red tide was not a big deal as the gulf water was cool anyway. Restaurant options were not very good for this area.

Pros: Great location and house right on the beach. Not crowded at all. House was well equipped, spacious and clean.
Cons: Pool did not get warm enough to use during this time of year and the whirlpool was not at all. A pool guy came out, but he did not improve the temperature. Red tide was not a big deal as the gulf water was cool anyway. Restaurant options were not very good for this area.

Everything was as advertised and nice and clean. Coastal Joe was easy to work with and very responsive. Kitchen was well stocked, and there were plenty of towels available. There was a minor problem with the pool not being heated for a couple of days, but that was corrected! We enjoyed all the places to sit and enjoy the weather and a cocktail.

Manager's Response

There was a little miscommunication with check in, but overall this was an amazing place to stay!! It was so nice to walk directly out onto the beach. The crowd on the beach was very small for a Holiday and you basically had the beach to yourself.

The house itself was comfortable. The pool was a wonderful amenity to have. The location is very convenient. The kitchen was well stocked. Upon arrival, we noticed the pool area needed some attention. Additionally the sheets and bedding had a few stains and were tattered.

The house was great...wonderful layout, well maintained, no issues! The beach was great and quiet, which was really nice, and the pool was perfect...really appreciated that it was screened in too!

Overall we were very pleased with our beach rental. We loved the location and everything was clean and sufficient for our week long stay. The only thing that could have been better was the air conditioning. The way the thermostat was set and locked didn’t allow for the bedrooms especially to be as cool as they should have been for comfort. I realize during daytime hours we were all running in and out a lot interfering with the air conditioners ability to keep the rooms as cool as we would have liked, but the biggest complaint was the bedrooms not being cool enough at night. With that being said, otherwise everything was near perfect. Would definitely consider renting that same house again.

Amazing! The house feels so cozy and the Beach is private and perfect! The kids and adults loved the pool and spa and the staff were helpful and friendly.

This was our second year renting this particular house and we’ll be looking to rent it again next year.

The house was in as good of condition as last year and for that I am extremely thankful. There were a few additions like the fish cleaning station, more lounges in the pool area as well as pleasant landscaping there too. I had rented it once again because of the accomodations, the newness of everything after the refurbishing, etc. Then came the response from the owner about securing the same time period for next year which basically put a sour taste in my mouth regarding the whole program going forward. Here is a paraphase of why I was not a happy camper at that point: Michael Gratz
Wed 2/17/2021 2:47 PM
Reply
Please tell the owner that I appreciate the use of his really nice home for the past two years. We (and I) have really been blessed to have it during these 12 weeks. I am not, however interested in paying 30% more for 2022 over this year. Will you please look at what else that you might have for me. I would be willing to stay in first tier or beachfront. I really desire to stay within the six week period that we have rented during 2020 and 2021. Let me know what you have.

The repairs are being worked on as I am typing this. Thank you very much.

Michael Gratz

From:
Sent: Wednesday, February 17, 2021 12:31 PM
To: Michael Gratz
Subject: RE: repairs

Hi Michael,

I've got a maintenance form written up for the items we discussed last week. Let me touch base with Karl.

Also, I heard back from the owner and he said he isn't interested in renting the March weeks at a prorated amount, but would allow you to stay two weeks in January and the month of February. Here is what he is proposing - $4,000 base rent for February and $1857 base rent for Jan. 18th-Feb 1st. The total with fees and taxes would be $7175.84. ------- I once again really enjoyed the balance of my time at Paradise Palms and didn't let the proposed pricing for 2022 bother me, but proceeded to secure (successfull

We enjoyed our week at Paradise Palms on Cape San Blas. The house was everything we hoped. Clean, well equipped, very comfortable, The location is perfect. I would highly recommend this house and Coastal Joe rentals. They were a pleasure to do business with.

Manager's Response

The home was everything we could possibly have expected and more! Totally spoiled for staying anywhere that is not right on the beach - and the pool was fabulous! The house was spotless, the kitchen had more than enough of everything needed, and the beach right out the door was just perfect. Coastal Joes was great to work with even with my flight delays and late checkin. Thank you to Coastal Joes and the owners for sharing this beautiful home, my family and I made some wonderful memories during our stay!

Manager's Response

Beautiful home with all you could ask for, the beach out front and the pool in the back. Kitchen well stocked, clean and comfortably furnished, lots of little thoughtful touches like labeled light switches and the screened porches. My family loved our stay and would love to come again someday!

We have stayed in this home many times. Since our last stay, the house has been nicely updated. We will be staying here again next vacation.

Manager's Response

Our 35th anniversary. We could not have asked for a better place. Up to date decor pool and hot tub. We went bike riding to the Indian Past restaurant had a great lunch while leisurely checking out the scenery on our way back. Enjoyed walking on the beach the sand walkway to the beach through the palm trees was such a pleasure. Enjoyed mornings and late evenings on the screen porch. Plenty of R& R.

Manager's Response

This was the perfect spot for a beach vacation! The property was directly on the Gulf. With the pandemic, it was perfect, because there are no crowds! The home was beautifully decorated and in perfect condition. The staff at Vacation Joe's were all friendly and very accommodating. Can't wait to come back!

We had a great time in Cape San Blas at our rental home. It was perfect for our family! The house was in perfect shape, the beds were all very comfy and the private screened in pool was a saving grace for our 3 year old daughter. This will be our new vacation spot EVERY year.

Manager's Response

We had an amazing visit! The location makes you feel like you have your own slice of beach. Most days the closest people to us on the beach were 100yds away. Great Stay. Great Place to relax! We would Definitely stay again.

We had an amazing visit! The location makes you feel like you have your own slice of beach. Most days the closest people to us on the beach were 100yds away. Great Stay. Great Place to relax! We would Definitely stay again.

It was a fantastic experience. The home was clean and tastefully decorated. A well stocked kitchen and the pool area was roomy with plenty of chairs to relax and a enjoy the larger than expected pool. Very short walk to the water and within easy driving distance to seafood markets and Boss Oyster Restaurant Would book again...

Manager's Response

We had a great experience! Coastal Joe Vacation Rentals was great to work with. Fast to respond, thorough,good communication and great service. Paradise Palms was terrific. The house was amazing, view spectacular, kitchen well stocked. The pool was a god send!!

Manager's Response

Our family had a great time at Paradise Palms! The house was beautiful, spacious, and spotless; and the location cannot be beat. The views from the upstairs beach balcony - oh my gosh!
Since we were right on the beach, we were able to put our umbrellas out early for the little kids, and then the teenagers could stroll out when they woke up (hours and hours) later. We didn't need them, but we did notice that there was a pack-n-play and a high chair for families travelling with babies.

The kids loved playing in the water, finding shells, and hunting for crabs. We rented kayaks and a paddle board for the week - worth every penny! The teenagers thoroughly enjoyed the pool and the kayaks, and were lucky enough actually see a sea turtle during one of their evening beach walks. The teens also enjoyed driving in to Apalachicola for iced coffee, and we all had delicious seafood takeout from Cone Heads on the Cape. We ate all of our meals on the screened in porch with the ocean as our background music. It truly was a perfect place for our big family vacation.

The nicest beach property I’ve ever stayed at and I have rented many, many homes before. Very secluded beach with its own, fantastic pool.

This home and location are PERFECT! The ad claims it’s on Cape SanBlas. However, it’s actually located next to Money Bayou - close to Indian Pass. Which is actually BETTER than the houses and locations we saw on the Cape. If you are looking for privacy along with incredible amenities, this is your spot! Beautiful home, gorgeous beach, wonderful pool, fabulous screened in porch and picture-perfect location. In fact, we repeatedly commented on how it looked like someone cut out a post card and placed it in front of us. Kudos to the staff at Coastal Joe as well. Speedy, informative communications and the home was immaculate when we arrived.We were really concerned due to Covid-19 to venture out on vacation. This was the absolute perfect option. Very, very few folks on this beach. Quiet, single row of homes neighborhood and we were able to bring our dogs. We will be back!Love, love, love Paradise Palms!

5 stars!!! We stayed in Paradise Palms for 2 weeks and loved every minute of it! Coastal Joe vacation rentals went above and beyond for us! They responded quickly to any questions we had and notified us immediately when the rental ban was lifted! I highly recommend using coastal Joe vacation rentals!!!

Manager's Response

Newly remodeled house with new floors, paint, appliances and outdoor furniture. Excellence beach front location with a screened in pool. Only one tier of homes on this stretch of the beach so it feels very secluded.

We had our best stay ever At Paradise Palms in Port St. Joe, FL. The home, newly restored after Hurricane Michael, was beautiful, clean, well-equipped and, of course, perfectly located. Grace and Coastal Joe did everything possible to make our stay memorable and nearly perfect. We are already reserved for next year!

We had our best stay ever At Paradise Palms in Port St. Joe, FL. The home, newly restored after Hurricane Michael, was beautiful, clean, well-equipped and, of course, perfectly located. Grace and Coastal Joe did everything possible to make our stay memorable and nearly perfect. We are already reserved for next year!

We had a great couple days but had to evacuate because of Hurricane Michael. Our thoughts and prayers go out to everyone affected by it. We will definitely be back. We’ve rented from Coastal Joes many times in the past and have always had great service.

We had a great couple days but had to evacuate because of Hurricane Michael. Our thoughts and prayers go out to everyone affected by it. We will definitely be back. We’ve rented from Coastal Joes many times in the past and have always had great service.

What a great location right on the Gulf of Mexico in the back, and with a refreshing pool in the front. When we weren’t enjoying the beach, we enjoyed the large screened porch. The kitchen was well equipped also.

What a great location right on the Gulf of Mexico in the back, and with a refreshing pool in the front. When we weren’t enjoying the beach, we enjoyed the large screened porch. The kitchen was well equipped also.

If a secluded ocean view is what you want this is it! Many listing fool you with "ocean view" but this house couldn't get any closer to the sand white beach with full ocean view. Located about a mile from the raw bar is an added bonus. The house was spacious and adequately maintained. I read other reviews b4 our trip and was concerned about some of the negative feed back, but clearly there have been up dates recently as I found no maintenance or furnishing needs at all. My husband and I have stayed at multiple locations from all inclusive resorts to 4 star hotels and this home is at the top of our list of all around perfect vacation spots. The staff were very kind and accommodating as well. We look forward to visiting again!

Manager's Response

Great space needs a little updates

Everything went smoothly. No problems with checkin or checkout. House was lovely and what a great location! Having our own pool was a plus.
Four of our family members went out on an all day fishing trip with Fish n Express and had a great experience. We also did a sunset cruise with Water Safari. We ate most of our meals in but we did go to Krazy Fish Grill one night and Indian Pass Raw Bar another night. Both restaurants were very good. We rented a cabana and two chairs for the week from Happy Cabana Rentals. They were great. Every morning they had the cabana set up by 8am and didnt take it down until after 7 at night. We also rented bikes from Happy Ours Rentals which was only about 2 miles from the house. This was the first time we stayed in Cape San Blas and we loved that it wasnt at all crowded the way the Destin area has become. We definitely would consider coming back to this area.

Manager's Response

We had a wonderful time at Paradise Palms. The weather was great, the location is great, not too busy, and close to Port St. Joe and Apalachicola. The house was clean, a little bit dated, but clean, bed linens were fresh, clean and soft, bed was also very comfortable. We love that there is a place that will allow us to vacation with our pets. We would definitely stay at Paradise Palms again

Please beware before you book .all issues that were addressed by previous occupants have fell on deaf ears .no improvements - no corrections - we endured the same issues - the house is in need of general up keep and maintenance. Wall going up stairs crumpled when a hand was placed on it .it was wet and had a black substance on the wall paper don't know what it was so wont label it . will never rent from Costal Joe's - Mary knew we were having issues and failed to return my calls ( as she promised to do ) when ever i would call for our other options she would never answer the phone. And we were given the slip and slide song and dance ' SHE JUST STEP OUT " gave the management co 2 stars because they brought pans to the house . The overall worst experienced i have ever encountered in 30 years of vacation rentals

Manager's Response

This is the 5th time we have rented this same property in 7 years. The location is perfect and the house has everything we could want; beach front, screened in pool & decks, hot tub, dog friendly. We stayed 2 full weeks this time. The decks are needing some maintenance as the railings are starting to rot and lose pickets (dog fell off deck into sand burrs and had to go to vet) and the screened in deck facing the ocean needs new cushions for the chairs (awful-didn't want to sit on them) and to be thoroughly cleaned. Pool needs resurfacing. House interior was clean, just needs maintenance. Did have new mattress in master and new stove in kitchen since last stay. Refrigerator is starting to fall apart. I have recommended this property to multiple people over the years and will continue to do so but with the caveat that it is not as well maintained as some other properties.

Manager's Response

This is the 5th time we have rented this same property in 7 years. The location is perfect and the house has everything we could want; beach front, screened in pool & decks, hot tub, dog friendly. We stayed 2 full weeks this time. The decks are needing some maintenance as the railings are starting to rot and lose pickets (dog fell off deck into sand burrs and had to go to vet) and the screened in deck facing the ocean needs new cushions for the chairs (awful-didn't want to sit on them) and to be thoroughly cleaned. Pool needs resurfacing. House interior was clean, just needs maintenance. Did have new mattress in master and new stove in kitchen since last stay. Refrigerator is starting to fall apart. I have recommended this property to multiple people over the years and will continue to do so but with the caveat that it is not as well maintained as some other properties.

Manager's Response

My husband and I loved the location of this vacation home. However, the home needs several updates and a better cleaning service. When we arrived, two of the bathroom sinks were dirty, the stair rails had smudges of dirt, and the 1st floor porch was filthy. My husband wiped down the stair rails with a wet cloth and the dirt came right off. We tried to vacuum the back porch floor but the vacuum clean did not pick up good. The middle of the couch was sunken in and also one side of the king size beds. Several of the blinds were missing. Lastly, I stripped the sheets the day we left, and I was disgusted when I saw the pillow I had slept on...filthy with stains! This home has so much potential but the rental rate is much too high for it's current condition.

My husband and I loved the location of this vacation home. However, the home needs several updates and a better cleaning service. When we arrived, two of the bathroom sinks were dirty, the stair rails had smudges of dirt, and the 1st floor porch was filthy. My husband wiped down the stair rails with a wet cloth and the dirt came right off. We tried to vacuum the back porch floor but the vacuum clean did not pick up good. The middle of the couch was sunken in and also one side of the king size beds. Several of the blinds were missing. Lastly, I stripped the sheets the day we left, and I was disgusted when I saw the pillow I had slept on...filthy with stains! This home has so much potential but the rental rate is much too high for it's current condition.

Incredible vacation with my large family and fur babies. Had such a wonderful time, the home is so lovely. Very happy

Manager's Response

Here are the likes about this property:
Great location on the beach
Nice to have a private pool on the property
Layout of the house was great for 8 people
Porches looking out to the beach were great

Here are the dislikes about the property:
Interior needs some updating and some fresh paint (for the money we paid to stay, I expected it to be a little nice than it was)
Minor maintenance projects around the property such as broken screens, broken tiles in the pool

Overall it was fine and we really enjoyed the location on the beach and the pool. I just think for the amount of money we paid for the week, it should have been a little bit nicer.

Manager's Response

This was the best vacation that we had. Private and beautiful even if it did rain 2 days. Activites in house was awesome with games for the kids. Our pets enjoyed doing nothing but relaxing and seeing the ocean but woukd not get in it. To scared, so they just slept alot. Lol. We will come back. We love the seanery. Much thanks

Annual family vacation !! We enjoyed the house it is nice but needs some updates. The pool is awesome as well as the area around it. The beach was very nice . The inlet from the bay was right next door and we had crabs to see which we all enjoyed and several cranes . We would stay here again but needs new deck furniture asap. Also needs more cooking pans and bowls .

Manager's Response

This was our second stay at Paradise Palms. This is such a great house. The main level screened in porch is a great place to eat, relax, and take in the phenomenal view. The living room has sliders all the way across the front that really bring the outside in. The beach is just steps away, and beautiful. The pool and hot tub are very emjoyable, as well. This house is very, for lack of a better word, comfortable.

Coastal Joe's Vacation Rentals is a top-notch company. Their agents are professional, knowledgeable, helpful and friendly. Will definitely stay with them again.

Manager's Response

Location and bones of home were wonderful.. pool area a big plus. But home hasn't been updated in some time. Kitchen amenities were lacking.. one bowl, melted wine glasses, no knives to cut the Easter ham. Many chairs in main living too dirty to even sit on. Such a beautiful home to let in this condition. Hoping when it sells that new owners will appreciate its potential...

Manager's Response

We had a GREAT stay in this fantastic house. The house was as described, but even better. This is a beautiful house and it's in a great location. The house was VERY clean upon our arrival, and in good overall shape. We loved everything about it. The beach was outstanding and uncrowded. We loved the screened in porch off the living room. We had breakfast out there most mornings. The outdoor furniture was comfortable. The pool and hot tub were a lot of fun, although we never could figure out how to turn on the pool lights at night. The front yard is nice. This is just a great property and hopefully we will visit again. Coastal Joe's was very efficient and great to deal with. We would highly recommend this property.

Our 4th year at this house. Still love the place, but porches need work and the patio furniture could use an update. Beds are very comfortable and the house is very clean. Would really enjoy the spa at the pool if it was warm. Beach is not as nice anymore since the bayou came through. But we still found a place not far from the house, to pitch our tent for the week. I think the carpet is new in the bedrooms? It's hard to find houses with a pool in that area, so that is a plus for us!!!

Manager's Response

The house was large and comfortable for our 6 visitors. The private pool, patios, and large living areas were especially nice. The beach was nice, but not as nice as Destin. The creek that ran in front of the house into the gulf was tea colored and made the gulf waters unclear. The sofa bed in the living room needs to be replaced. It was so uncomfortable that no guest would sleep on it folded out. They just slept on it as a couch which was too short, but still more comfortable than when it was folded out.

We have always enjoyed our stay here but this stay was not as delightful as the other times we have been here. My husband and I have taken our two grandchildren because they love the swimming pool. We were told the pool was ready to go...some lights came on but not where the water fall is located. That was a bummer for the second summer. Indoors we were shocked to see so many knats. We had to purchase some bug spray and though we sprayed one night....the bugs were everywhere once again. We sprayed again and when the bugs died the floor was covered with bugs. We would not allow the children to walk where the bugs were laying. It was not the wonderful place we have rented the other 4 times. We have always had a nice time there and we made the best out of this trip. After calling for help in the house two guys came out and sprayed the house again. We understand there are going to be bugs or knats there in Florida but we have never seen so many. We are sure this house will be exterminated and the situation will be completely taken care of.....we have always enjoyed this property. A kiddie pool?? There is a hot tub and a FANTASTIC pool with steps for the little ones to play....but I have not found a kiddie pool. Over the years we have thoroughly enjoyed our stay at Paradise Palms but we have out grown this place which we felt was our own when we were there...we will get the same people to find us a bigger house with a pool so it all works out to be wonderful in the end.

Manager's Response

So beautiful and peaceful! Dolphin watching every morning and beach fires at night! All kids and doggies and parents had so much fun! I wish I could stay forever! Can't wait to go back! Thank you Coastal Joe's rentals! Save the date for all of us next year!

The house was good. What you would expect in a beach house. Rooms were spacious. The pool area was very nice. We really enjoyed Indian Pass Raw Bar a mile down the road and St Joe's Shrimp Co to get fresh fish and shrimp. Only concern is the pass that used to be a few hundred yards further down the beach was diverted and ended up about 10 steps of beach in front of the house's beach access.

I'd definitely stay at the house again but would check to make sure the pass hasn't moved again and cut off beach access.

Paradise Palms is a well-situated house on Indian Pass to enjoy both sunrises and sunsets. Even though there are still some renovations needed, the owner seemed willing to provide them upon request. Internet and TV service was very good this year with the new cable company. Overall, Paradise Palms is a lovely home and also a good value. We plan to come back in 2017.

Paradise Palms is a well-situated house on Indian Pass to enjoy both sunrises and sunsets. Even though there are still some renovations needed, the owner seemed willing to provide them upon request. Internet and TV service was very good this year with the new cable company. Overall, Paradise Palms is a lovely home and also a good value. We plan to come back in 2017.

Paradise Palms is a well-situated house on Indian Pass to enjoy both sunrises and sunsets. Even though there are still some renovations needed, the owner seemed willing to provide them upon request. Internet and TV service was very good this year with the new cable company. Overall, Paradise Palms is a lovely home and also a good value. We plan to come back in 2017.

The people at Coastal Joe are amazing and go way beyond what is required. This was our second year at Paradise Palms and everything was as expected. Delighted to see they are correcting the television situation. The house has some problems, but I'll take the problems in exchange for the lower price.

Our Stay was from October 26 to the 29th 2015, the house is very roomy and right on the beach but a bit dated, overall we had a good time except for a few issues , 1. the TV reception was awful, it kept pausing in and out all week due to internet connection, not cable or satellite provider, 2. the hot tub never heated up at all. the carpet inside the house needs to be replaced, when you pay $500 a day these issues are unacceptable!

Property was clean and well maintained. Property descrption was accurate. Pool was not heated and was cold in October. Cell service is hit and miss. Could not really watch tv as it kept freezing up and pausing. Home has basic items in kitchen.

Property was clean and well maintained. Property descrption was accurate. Pool was not heated and was cold in October. Cell service is hit and miss. Could not really watch tv as it kept freezing up and pausing. Home has basic items in kitchen.

Everyone was wonderful, especially our situation,

The vacation was very relaxing ~ went by too quickly, but don't they all. This is the 2nd time we have rented this place. The house is great except they really do need to replace the mattress', after a week on them the back begins to hurt quite a bit. We replaced the coffee pot because the one that was there took over 20 minutes to brew a pot !! :) We also had to clean the vacuum cleaner because in trying to vacuum realized it wasn't picking up, and turned it over, and the beater bar wasn't even turning, the belt was not attached, it was gross. Also it might be nice to make the quests aware that to operate the hot tub you need to use the panel on the side of the house not the one by the hot tub. We missed a day of using the hot tub due to this issue. All in all if you are looking for a place to kick back and relax, this is it. Thanks and see you next year !!

We enjoyed our fifth time at this home. We were impressed with new furniture and is a very comfortable home on the beach.Location is very good and the house was very clean upon arrival.The Coastal Joe's office employees are all OUTSTANDING, and will help with any question you may have

The house is located right on the beach. It's just a short walk (down a boardwalk) and you're on the beach. We set up our canopy and left it on the beach all week. The pool and hot tub were welcome breaks from the heat. There were a few issues that we had to report to the rental company..they came out and fixed within a day. This house is pet friendly and the previous tenants had a dog. Two of the bedrooms had dog hair under the sheets (which we had to wash the first day) and there was dog poop in the pool area..totally disgusting. This was our second year here..we could tell when we walked in that the house hasn't been maintained..the house needs a good thorough cleaning and updates. Overall, the house was fantastic.

As always, we enjoyed our stay. Just like it was our home. The only problem was that the pool lights would not come on at night. We swam late anyway. We hope to return next year.

This was my family's 4th year staying at Paradise Palms. We have 5 adults and 1 dog in our family. We love the location of the house and the house is the only one we've found that fits all of our needs! We look forward to next year.

We have stayed in this house multiple times and we love it. The location is fantastic, the pool and hot tub are the perfect size, and the enclosure around the pool keeps it bug free as well as a safe area for our yorkie to run free. We will rent this house again.

We have stayed in this house multiple times and we love it. The location is fantastic, the pool and hot tub are the perfect size, and the enclosure around the pool keeps it bug free as well as a safe area for our yorkie to run free. We will rent this house again.

First the listing says there is a new Hot Tub and unless it is hidden in a closet somewhere we could not find it. The property is in desperate need of updating. The carpet is stained and worn out, the interior walls need a fresh coat of paint, the kitchen is minimal at best. Excluding the refridgerator the appliances are old and wore out. Aside from your utensils the cookware is limited. There is a spa connected to the pool that is supposed to be heated but the remote mounted controls did not work to activate the heater. If you know how to work pool controls you can turn it on by the main control box. There are numerous other reviews that talk about the cable freezing up and they are all true. If there is more than one TV being watched at a time it is very bad. The location is great and was everything as advertized. If the home was given a little TLC we would rent it again but not till then.

It was great.

Paradise Palms has a wonderful view of the Gulf! Our February stay wasn't as enjoyable as previous years because of the unusually cold temperatures, so we spent a lot of time in the home. It was very accommodating, with the exception of the poor TV reception. The home is nicely decorated, and the location on Indian Pass is great. We plan to return next year.

Paradise Palms has a wonderful view of the Gulf! Our February stay wasn't as enjoyable as previous years because of the unusually cold temperatures, so we spent a lot of time in the home. It was very accommodating, with the exception of the poor TV reception. The home is nicely decorated, and the location on Indian Pass is great. We plan to return next year.